Troubleshooting
What Does Error Code E2 Mean On E-Scooter?
Check whether the motor phase wires are damaged or have other damages, Replace the controller.
How Do I Fix Error Code E3 On E-Scooter?
E3 means the electronic brake error, Check whether the electronic brake of the brake handle is damaged. If there is no problem such as being stuck when starting up, replace the brake handle with a new electronic brake.
What Does Error Code E5 Mean On E-Scooter?
E5 means low-voltage protection, when E5 shows up, pls charge the scooter for a while, then the E5 will disappear automatically, if the E5 still exists after charging, then pls replace the battery.
What Does Error Code E6 Mean On E-Scooter?
- Check if there is an abnormality in the connector between the instrument panel and the main communication cable. Try to unplug and replug it. Check the connector between the controller and the main cable and try to unplug and replug it.
- If the problem cannot be solved, please replace communication cable.
What Does Error Code E7 Mean On E-Scooter?
The supply voltage is higher than the maximum supply voltage of the controller, please replace battery.
How Do I Fix Error Code E8 On E-Scooter?
Please replace controller.
How Do I Fix Error Code E10 On E-Scooter?
- Please check the cables on the dashboard first. check the plug-in for slanting and loosening, and then replug it again.
- Remove the bottom cover and ensure that all wires from the controller are securely connected. And reconnect if necessary.
*If the problem cannot be solved, please replace the instrument +controller to solve the problem. (need the same model)
How Do I Fix Error Code E11/E12/E13 On E-Scooter?
Motor Phase Current Sensor Fault, Check the line of the phase line of the controller or motor. Please replace the controller.
How Do I Fix Error Code E14 On E-Scooter?
Here are steps to Troubleshooting:
- Check whether the accelerator is completely reset, You can try pressing the accelerator several times to make it completely to its original position.
- Pull out the electronic accelerator cable then replug it, and restart.
If the problem cannot be solved, please replace accelerator.
How Do I Fix Error Code E15 On E-Scooter?
Here are steps to Troubleshootig:
- Check whether the brake handle is completely reset, You can try pressing the brake bar a few more times to fuly retum it to its original position.
- Pul out the electronic brake cable then replug it, and restart lf the problem stil esists, it can be solved by replacing the brake lever.
Why Does My E-Scooter Display Error Code E16?
E16 indicates whether the Hall connector of the motor and controller is loose or detached. If it is loose, repair the connection. If E16 still shows, please replace with a new motor wheel.









